Privacy Policy

Last updated: June 11, 2026
SEACASE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SEACASE is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a Customer Support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:
  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies;
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:Provide, Tailor, and Improve the Services.
We use your personal information to provide the Services, including performing our contract with you, processing payments, fulfilling orders, remembering preferences, sending account notifications, processing transactions, managing your account, arranging shipping, handling returns and exchanges, enabling reviews, and creating a customized shopping experience, including product recommendations.

Marketing and Advertising

We use your personal information for marketing and promotional communications via email, text message or postal mail, and to show online advertisements based on your activity and purchases.

Security and Fraud Prevention

We use your personal information to authenticate accounts, provide secure transactions, detect fraud, and ensure service security. You are responsible for keeping account credentials secure.

Communicating with You

We use your personal information to provide Customer Support, respond to inquiries, and maintain our business relationship.

Legal Reasons

We use your personal information to comply with legal obligations, respond to legal requests, enforce policies, and handle disputes.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following situations:
  • With service providers (e.g. IT, payment processing, analytics, Customer Support, shipping, fulfillment);
  • With marketing and business partners for advertising and promotional purposes;
  • When you request or authorize disclosure (e.g. shipping or social media integrations);
  • With affiliates or within our corporate group;
  • In connection with business transactions, legal obligations, or enforcement of rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit may be shared with Shopify and third parties located in other countries.
Shopify may also use certain enhanced features involving data from your interactions with our store and other merchants.
Shopify is responsible for certain processing activities and handling rights requests related to such data.
You may learn more at:

Shopify Consumer Privacy Policy

Shopify Privacy Portal Link

Third-Party Websites and Links

The Services may contain links to third-party websites.
We are not responsible for the privacy or security of third-party websites.
We recommend reviewing their privacy policies before providing any information.

Children's Data

The Services are not intended for children.
We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If we learn such data has been collected, we will delete it.
We do not knowingly “sell” or “share” personal data of individuals under 16 years of age.

Security and Retention of Your Information

No security system is completely secure, and we cannot guarantee perfect security.
Information may not be secure during transmission.
We recommend not sending sensitive data through unsecure channels.
We retain personal information as long as necessary for account management, legal compliance, dispute resolution, or business purposes.

Your Rights and Choices

Depending on your location, you may have rights including:
  • Right to access personal data
  • Right to delete personal data
  • Right to correct inaccurate data
  • Right to data portability
  • Right to opt out of sale or targeted advertising
  • Right to manage communication preferences
We may verify your identity before fulfilling requests.
We do not discriminate against users exercising privacy rights.

UK / EEA Rights

If you are in the UK or EEA, you may also have:
  • Right to object to processing
  • Right to restrict processing
  • Right to withdraw consent

Complaints

You may contact us to complain about data handling.
You may also lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country.
For EEA/UK transfers, we use recognized legal mechanisms such as Standard Contractual Clauses or equivalent safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We will update the “Last updated” date and post changes on this page.

Contact

If you have questions or wish to exercise your rights, contact us at:
Address:
NO 3 TAIYAU ST SAN PO KONG
19H, Maxgrand plaza
HONG KONG, KL, HK
We are the data controller of your personal information for applicable data protection laws.